Getting Free Help for Addiction and Related Disorders in 2022

Are you or a family members suffering from addiction, or an addiction-related illness or process behaviour? You can keep this handy list of emergency counselling services in South Africa. Telephonic advice and counselling should be free of charge although admission into a treatment centre or hospital will incur costs. Most of the listed numbers are toll-free however some may incur a charge on your mobile, VOIP or telephonic network.

Have we missed a number? Please let us know.

National Suicide & Crisis Lines

South African Depression & Anxiety Group - SADAG

0800 121 314

SADAG is Africa’s largest mental health support and advocacy group.

Adcock Ingram Depression and Anxiety Helpline

0800 708 090

Adcock Ingram is a leading South African pharmaceutical manufacturer sponsoring a support line to provide immediate help for people suffering from anxiety and other mental health issues.

Lifeline South Africa

0861 322 322

24-hour crisis intervention service. “Emotional First Aid station”.

Befrienders Bloemfontein

051 444 5000

If you are feeling anxious, confused, hurt, depressed, if you are wondering whether life is worth the Befrienders today.The service is free and completely confidential. You don't even have to tell us who you are.

Alcohol & Substance Abuse

Pharmadynamics Police and Trauma Line

0800 205 026

For abuse trafficking reports and drug related crimes.

Department of Social Development Substance Abuse Line 24hr helpline

0800 121 314

For alcohol and substance abuse rehabilitation and helpline.

Alcoholics Anonymous South Africa

0861 435 722

Worldwide fellowship for alcoholics supporting those choosing to be sober. Only requirement for membership is a desire to stop drinking.


0861 252 666

Al-Anon Family Groups is for the families and friends of problem drinkers, with a special section – Alateen – for children of alchoholics, and a group for adult children of alcoholics.

SA National Council on Alcoholism and Drug Dependence

0861 173 422

Sanca provides specialised and affordable prevention and treatment services for alcohol and other drug dependence. A national body established in 1956, it has independently operated societies and counselling centres in all nine provinces.

The Cedars Addiction Treatment Facilites

081 860 9578

The Cedars is a boutique group of addiction and mental health treatment facilities where every client gets the individual help he or she needs. Our tranquil, private locations around South Africa are staffed by a leading team of multi-disciplinary specialists, many with a personal journey in recovery and a genuine desire to heal.

Narcotics Anonymous SA

0861 006 962

NA is a non-profit organisation for recovering drug addicts who meet regularly to help each other stay clean.

Domestic & Sexual Violence